phar_8.3_
Edited a year ago
5
I had a burst pipe, that caused damage throughout my whole house. Once the shock wears off, you have to file a claim, then figure out who is going to put things back together.
Searching for a contractor was something I knew I could do, but I didn't know it would be so hard. You run into a lot of interesting characters, most with just money on their mind and not concerned with the client. I had more than a few people come check out the project, but things were not syncing up. They wanted to do the quickest job possible and even cut corners. I kept searching and ran across NBE. I looked at their portfolio and I could see they did very good work., so I got in contact with them.
NBE LLC came out to see the project and walk me through what needed to be done. We were able to go room by room and figure things out. The company explained why many things were more intensive than the insurance anticipated. Certain aspects like corners of walls needed more work than were estimated. The company also suggested things I hadn't thought about which was nice. The company was comfortable to talk to and set out a plan. I met Sergiu another time & we furthered solidified the plan for the project moving forward. I could see that they were giving me a better value for the cost, in contrast to the other contractors I met with.
Work started and things progressed in the right amount of time, not too fast and not too slow. Oleg was one of the workers I met. He and his workmate started reconstructing things. They did a pretty good job building things back. I didn't see any corners being cut and materials were of good quality. Translation helped when things needed clarification, and a few other things got smoother, as we got accustomed to each other. I felt he was doing work that he would be proud of, for the most part. I saw the house taking shape and it felt really good. He stayed many days working longer, as needed, until the job got done. He was willing to alter things, so they worked, they way I needed them to. I felt he was an honest person & I had no apprehension at him working in my home at all.
The house was finished in a good time frame. Any fixes that were needed, were easily completed. Payment went smoothly and that was great. If plans changed for the day, they let me know in good time. The materials used were appropriate for the budget we had, and NBE LLC endeavored to add things that made everything more complete. The company also frequently came by to see how things were going. Communication was easy, with NBE responding quickly and willing to discuss any changes that were needed. Sergiu was willing to explain things well in email and that helped the project move along with no problems. NBE was able to implement good solutions to problems that came up in the house. I had suggested a solution to a heating problem, that other contractors said couldn't be done, but NBE made it happen. I felt that NBE LLC & Sergiu were invested in the project, as much as I was. They had pride in their work and wanted things done right. They saved me from continuing to live in a hollowed out home, that I spent most of a year+ in. I would recommend them to anyone that wants the job done well. I'm more than happy with the way things turned out. If I could get the refresh button on my wallet to stop sticking, I'm sure I'd be on to the next project with them already.
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